Privacy Policy

1. Data Controller & Overview

Sense Layer Hub Pty Ltd (ABN 84 639 210 495), located at 6 Park Lane, Dawson VIC 3858, Australia ("we", "us", or "our"), is the data controller responsible for the collection and processing of personal data gathered via our website (https://sense-layerhub.click) and in connection with our educational workshops.

We are committed to safeguarding personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable international standards.

2. Information We Collect

We collect only the information necessary to provide workshop registrations, educational support, and laboratory access:

• Identity & Contact Information: Full name, business name, postal address, email address, and telephone number provided on registration and inquiry forms.
• Educational & Operational Background: Information you voluntarily share regarding your technical background, hardware fleet composition, or specific diagnostic requirements.
• Technical & Analytical Data: Anonymized IP addresses, browser types, device identifiers, and pages visited, collected via essential and analytical cookies (subject to your consent).

We do not collect or store full credit card numbers or banking passwords on our servers.

3. Purpose and Legal Basis for Processing

We use your personal information solely to:

• Process course registrations, manage workshop rosters, and allocate laboratory workbenches in Dawson.
• Communicate logistical updates, cohort schedules, and preparatory safety guidelines.
• Issue official certificates of completion and course diagnostic manuals.
• Respond to audit quote requests and technical service inquiries.
• Fulfill legal and tax reporting requirements under Australian corporate law.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including educational certification records, tax compliance (minimum 5 years under Australian tax law), and dispute resolution. Inactive inquiry records are purged after 24 months.

5. User Rights & Access

Under Australian privacy legislation, you have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your non-statutory personal data.
• Withdraw consent to analytical tracking at any time.

To exercise any of these rights, contact our Privacy Officer at hello@sense-layerhub.click.

6. International Data Transfers

Our primary web servers and databases are hosted in secure enterprise data centers. Where third-party service providers (such as email delivery or cloud infrastructure) process data across international borders, we ensure adequate protective mechanisms and contractual safeguards are maintained.

7. Contact for Privacy Matters

Privacy Officer • Sense Layer Hub Pty Ltd
6 Park Lane, Dawson VIC 3858, Australia
Telephone: 0452 463 819
Email: hello@sense-layerhub.click